Welcome to RKY. Your satisfaction is our priority, and we understand the importance of timely and secure delivery for your online shopping experience. Below is detailed information regarding our shipping and delivery process.

Order Processing Time

Once your order is successfully placed, our team begins processing it promptly.

Order processing usually takes 1–2 business days, during which we:

  • Verify your payment
  • Prepare and securely package your apparel items
  • Coordinate with our logistics partners for timely dispatch

Orders placed on weekends or public holidays are processed on the next working day.

Delivery Timelines

We offer multiple delivery options depending on service availability:

  • Standard Delivery: 5–7 business days
  • Expedited Delivery: 2–3 business days
  • Express Shipping: Within 48 hours (where available)

Delivery timelines may vary based on location, courier serviceability, order size, and product availability. In case of any unexpected delays, customers will be informed in advance.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation via email or SMS, which includes:

  • A unique tracking number
  • A tracking link to monitor your shipment in real time

You can also track your order from the “My Orders” section on our website.

Shipping Costs

Shipping charges are calculated based on:

  • Selected delivery method
  • Delivery location
  • Order weight or order value

The applicable shipping fee is clearly displayed at checkout before payment confirmation. RKY follows a transparent pricing policy with no hidden charges.

Delivery Partners

We work with trusted and reliable courier partners to ensure:

  • Secure and protective packaging
  • Timely and dependable delivery
  • Professional handling of all shipments

All orders are tracked and monitored until successful delivery.

Customer Support

For any shipping, delivery, or order-related queries, our support team is available to assist you.

📧 Email: support@rkyentertainment.com
📞 Phone: 8879738741

🏢 Address:
1st Floor, Shop No. 51,
C-Wing, Harmony Mall,
Bhagat Singh Nagar No. 1, Link Road,
Near Vibgyor School, Goregaon,
Mumbai Suburban, Maharashtra – 400104, India

Company Name:
RKY ENTERTAINMENT PRIVATE LIMITED